At Zealock, we prioritize your security and trust. For that reason, we do not collect or store your sensitive billing information.
Instead, we use secure, third-party payment integrators to handle all payment processing. This means your payment details are managed in a highly secure environment, and Zealock never has access to them.
How to Update Your Information
Because we do not store your billing information, you must update it directly with the payment integrator.
You will find a link to manage your subscription and billing details in your payment receipt emails.
Clicking that link will take you to a secure portal where you can update your credit card or other payment information.
This process ensures your data remains completely secure and is updated in the same system that processes your payments.
Why We Do This
This method is a security best practice. By allowing our payment partners to do the needful, we:
Protect Your Data: Your sensitive billing information is never stored on Zealock's servers.
Ensure Compliance: Our payment integrators are specialists who adhere to the highest industry security standards.
The only information we collect from you related to payment is your email address for sending receipts and sometimes your phone number for communication.
We want you to feel confident and secure every time you use Zealock. By following this simple process, you can easily manage your account while knowing your information is safe.